Promethean OPS Help Guide

Promethean OPS Help Guide

Promethean OPS Help Guide

When at the 6th form, our promethean boards all are configured to go through the OPS module on the side of the board, above the HDMI connectors, it has the antenna's attached to it. The reason we are using these is because they have a few features/apps that the majority of the teachers like to use, like annotation tools. If for any reason it is not working, please find the issue and follow the steps below;

How To Use

  1. Turn on the promethean board
  2. Under "Source Select" choose "OPS"
  3. The OPS operating system will start
  4. On the main home page, click "HDMI In" (if not there follow "HDMI Quick Button")
  5. Make sure the Projection setting is set to either "Duplicate" or "Extend"

Troubleshooting

HDMI not displaying

  1. Reseat the HDMI cable on the side of the board
  2. Reseat the HDMI cable in the back of your computer
  3. Turn off the PC and turn off the board, reboot the board first and the PC after
  4. Move the HDMI cable to a different HDMI port on the side of the board.
  5. Make sure that the PC is on extend or duplicate, using "Windows Icon + P"
  6. Restart the graphics driver by pressing "Windows + Control + Shift + B"

Touch isn't working correctly

  1. Re-boot the PC and give another go
  2. Re-seat the "Touch" USB cable in the side of the board
  3. Re-seat the "Touch" USB cable in the back of the PC 
  4. Make sure the USB cable is going straight into the PC and not through the wall

HDMI Quick Button

  1. Open "OPS" as a source
  2. Hold down on the screen between the circle of apps
  3. Click "Add new shortcut"
  4. In the list, go to "system apps"
  5. Select "HDMI IN" and click "OK"